Bank Jago App Registration Heuristic Evaluation
![A user journey map for users who are registering new bank account on Bank Jago app](https://armanmu.com/wp-content/uploads/2022/02/A-user-journey-map-for-users-who-are-registering-new-bank-account-on-Bank-Jago-app-768x303.jpg)
I was applying to an investment marketplace startup as a UX Researcher back in December last year. The technical test was to do research to improve the registration process of digital banks in Indonesia of my choosing. Unfortunately I didn’t…